Support
How can we help?
Find answers fast, or get in touch with the team behind octapulse.
Documentation
Guides and references for everything in octapulse.
Read the docs →Email support
Reach our team at support@octapulse.co — we reply within one business day.
Contact support →Community
Ask questions and learn from other builders in our Discord.
Join the community →System status
Check real-time service availability and uptime.
View status →Frequently asked questions
- How do I get access to octapulse?
- octapulse is currently invite-only. Join the waitlist and we'll reach out when a seat opens for your team.
- How long does setup take?
- Most teams launch their first agent in under an hour — connect a channel, add your knowledge sources, and go live.
- Can I keep a human in the loop?
- Yes. Agents escalate to your team based on rules you define, with full conversation context.
- Which languages are supported?
- Agents respond fluently in 30+ languages and automatically match the customer's language.