Privacy Policy
Last updated June 1, 2026
Overview
This Privacy Policy explains how octapulse, Inc. (“octapulse”, “we”, “us”) collects, uses, and shares information when you use our website and services. We are committed to protecting your privacy and handling your data transparently.
Information we collect
We collect information you provide directly — such as your name, email, and company when you join our waitlist or contact us — as well as usage data and conversation data processed on behalf of our customers.
How we use information
We use information to provide and improve our services, communicate with you about access and updates, ensure security, and comply with legal obligations. We do not sell your personal information.
Data retention
We retain personal data only as long as necessary to provide our services and meet legal requirements. Customers can configure retention periods for conversation data within the product.
Security
We use encryption in transit and at rest, access controls, and regular audits to protect your data. See our Security page for details.
Your rights
Depending on your location, you may have rights to access, correct, or delete your personal data. To exercise these rights, contact privacy@octapulse.co.
Contact
Questions about this policy? Email privacy@octapulse.co and we'll be happy to help.