Security
Enterprise-grade security by default
Your customers trust you with their conversations. We help you keep that trust with controls built for the most demanding teams.
SOC 2 Type II
Independently audited controls across security, availability, and confidentiality.
Encryption everywhere
Data is encrypted in transit (TLS 1.2+) and at rest (AES-256) by default.
Data residency
Choose where your data lives, with regional hosting in the US and EU.
SSO & SCIM
Enterprise SAML single sign-on and automated user provisioning.
Audit logs
Every agent action and admin change is logged and exportable.
Privacy by design
PII redaction, configurable retention, and GDPR & CCPA support.
Need our security documentation or a DPA? Contact our team.
Give your customers the team they deserve
Join the octapulse waitlist today. We're onboarding new teams every week — request access and be first in line.